Public Records

Public Records are documents/information that are sent to, created, received, or maintained by City staff in connection with City business. All requests for records for the City are coordinated through the staff responsible for maintaining Public Records.

While public records are subject to request by anyone, some information is exempt pursuant to Florida Statutes from public disclosure or made confidential due to the type of document or contents thereof. If there are exempt items, please allow a reasonable time for redaction and inspection as permitted by Florida State Statutes.

Per Florida State Statutes 119.07(4)(d), fees will be imposed for single sided copies ($0.15) and double sided copies ($0.20). All other fees are based on actual duplication charges, and if an extensive use charge is needed in order to locate or produce your records.

Extensive Use is deemed as more than 30 minutes to work on the request. The charges will vary and shall be based on the lowest available hourly rate plus benefits of the employee producing the work. Requests requiring this charge will be contacted with an estimate prior to starting any work and shall be valid for 14 business days before the request is closed. Once confirmed, payment in full must be provided prior to the work being done and receiving any records. Details on how to provide payment shall be provided at the time of the estimate.

The City is committed to providing records as quickly and efficiently as possible. Regardless of the format or location of records, as requests are entered they are acknowledged by staff and given a reference number. The length of time will also depend upon the volume and scope of the request. For example, a request for "any and all records" may take longer to process than a request for specific records. Response time varies based on current staffing and workload, but requests are addressed and answered in the order in which we receive them.

Please note that The Public Records Act does not contain a specific time limit for response, only that which is considered reasonable and does not unreasonably delay the production of records.

Records can be submitted by utilizing the contact information for the Custodian of Public Records information listed. Public Records Requests are not required to be in writing, however, it may assist us in processing your request more accurately, quickly and efficiently.

Records can be submitted by utilizing the contact information for the Custodian of Public Records information listed.

Custodian of Public Records - City of Lake Buena Vista

Physical Address:
1900 Hotel Plaza Blvd.
Lake Buena Vista, FL 32830

Mailing Address:
PO Box 690868
Orlando, FL 32869

Phone: (407) 939-3240

Fax: (407) 939-3231